susume
Privacy Policy
Last updated: July 30, 2026
When you use susume, you trust us with information about how you research products. This Privacy Policy explains what we collect, why we collect it, how we use and share it, and the choices you have. During closed beta we may collect extra product-improvement signals (see Beta program below). It applies to susume.org and related services we operate (the "Services").
Beta program
While susume is invite-only, we may retain invite redemption records (which code admitted your account or device), chat and research content you submit, optional bug reports and screenshots, and product analytics so we can find failures and improve recommendations.
Beta data is used to operate and improve susume. We do not sell your personal information, and we do not use your chat content to train third-party foundation models. If you do not want to participate on those terms, do not redeem an invite or use the Services.
Information we collect
We collect information in these categories.
Content you provide: search queries, chat messages, comparison requests, and other text you submit. If you create a share link, we store a snapshot of that conversation so others with the link can view it.
Account information: if you sign in with Google, we receive basic profile details such as name, email address, and profile image from Google, plus identifiers needed to keep you signed in and sync chats across devices.
Invite and membership records: if you redeem an invite or referral code, we store the code used, redeem timestamps, and records that you accepted this Privacy Policy and our Terms (including policy version and acceptance times).
Communications: information you send in bug reports, feedback, or other messages to us, including optional contact email and diagnostic details you choose to include.
Newsletter information: if you subscribe to beta updates, we collect the email address you submit and process it through our email provider (currently Kit) under their terms.
Technical and usage data: IP address (used to infer approximate region for shopping market and locale defaults), browser and device type, timestamps, pages and features used, and similar log and analytics events (for example via Mixpanel).
Cookies and similar technologies: we use cookies and local or session storage to keep preferences (such as language and shopping market), maintain signed-in or guest sessions, enforce invite access where enabled, measure product usage, and remember in-progress onboarding state on your device.
How we use information
We use information to:
- provide and operate the Services, including research chat, recommendations, comparisons, history sync, and share links;
- set language and shopping-market defaults and remember your preferences;
- administer invite-only access and record legal consent where required;
- prevent abuse, debug errors, and keep the Services secure;
- measure and improve how the Services are used;
- communicate with you about the Services when you contact us or opt into email updates;
- comply with law and enforce our Terms.
We do not sell your personal information. We do not use your chat content to train third-party foundation models.
AI and service providers
To generate responses and product research, we send prompts and related context to third-party providers that process data on our behalf. Depending on the feature, that may include large language model APIs (such as OpenAI), web and shopping search providers (such as Serper or SerpApi), Google (sign-in), cloud hosting (such as Google Cloud), analytics (such as Mixpanel), and email tools (such as Kit) when you subscribe.
Those providers may process information in the United States or other countries. Their use of data is limited by our agreements with them and by their own policies for the services they provide to us.
Do not submit sensitive personal information in chat (for example government ID numbers, health records, or financial account numbers). Recommendations and summaries can be wrong; verify important details before you buy.
International transfers
susume is operated with infrastructure and vendors that may store or process information outside the country where you live, including the United States. Where we transfer personal information internationally, we take steps designed to protect it in accordance with this policy and applicable law, such as contractual commitments with providers.
How long we keep information
We keep information only as long as needed for the purposes above, including security, dispute resolution, and legal compliance.
- Guest conversation history stored on your device is typically kept for up to 30 days.
- Server-stored conversations for signed-in users are kept until you delete them, or until removed under our inactive-account practice (currently up to one year without updates).
- Share-link archives are retained for at least 30 days and may be kept up to about 90 days unless you revoke the link sooner.
- Invite, membership, and consent records are kept as needed to administer access and show that consent was obtained.
- Analytics and operational logs are kept for shorter periods suited to their purpose.
When we no longer need information, we delete or de-identify it.
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of personal information we hold about you, and to object to or restrict certain processing.
In the product you can clear local history in your browser, delete chats where the product supports it, revoke share links, change language and market preferences, sign out, and skip optional newsletter signup. You can unsubscribe from email updates using the link in those messages.
To exercise privacy rights or ask about your account data, contact us using the methods in the Contact section. We may need to verify your request before responding.
Security
We use technical and organizational measures designed to protect information, including encrypted connections (HTTPS) and access controls on production systems. No method of transmission or storage is completely secure. If we learn of a breach that affects your personal information, we will take steps required by applicable law, which may include notifying you or regulators when required.
Children
The Services are not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will take appropriate steps to delete it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the "Last updated" date. If changes are material, we will take additional steps appropriate to the change and to applicable law, such as providing a more prominent notice or requesting renewed consent when required.
Contact
Questions about this Privacy Policy or your personal information can be sent through the "Report a bug" control on the site (include a contact email if you want a reply) or via the contact options on our About page.